RIU Hotels & Resorts _ Sustainability Report 2019

RIU Hotels & Resorts. The company

Management model RIU Hotels has a number of regulations and procedures that govern the structure and operation of its Board of Directors. These principles are aligned with the 12 RIU Corporate Social Responsibility commitments and define the company’s decision-making process and relationships between members of the Board and their teams.

Governance Structure and Composition The Board of Directors of RIU Hotels is responsible for representing each of the company departments with relationships and reporting on both a corporate and operational basis

Carmen Riu Chief Executive Officer, owner of the company, head of the Corporate Social Responsibility, Training, Fiscal and Legal Departments

Corporate

Operations

Jordi Rovira Head of the Administration, Finance and IT Departments of the Riu Group

Félix Casado Head of Hotels and HR in the Atlantic Region: Mainland Spain, Canary Islands, Portugal, Morocco and Cape Verde

Board of Directors

Board of Directors

Operations

Heads of Corporate Areas

Member of the Board

Fernando García Responsible for Hotels and HR in the Americas and Balearic Islands, Health and Safety, and Control Departments Maldives and Sri Lanka; RIU Plaza Europe and the departments of Housekeeping, Food & Beverage, Front Desk and Activities Carles Madrenas Head of Hotels and HR for Bulgaria, Zanzibar, Mauritius,

Pepe Moreno Head of Contracting, Sales and Marketing

Heads of Corporate Departments

Director of Operations

Zone Representative

Corporate staff in each department

Joan Trián Head of the Communication, Procurement Europe- Africa-Asia, Insurance and Compliance Departments

Hotel Management

Hotel staff

Risk Management As an international companywith operations in 19 countries, RIU is exposed to internal and external risks that may affect the value and reputation of the company and its ability to meet objectives or to implement its business strategies. To minimise these risks, the company employs processes for different company positions which aim to mitigate the risk wherever it takes place and before the company’s stakeholders.

Luis Riu Chief Executive Officer, owner of the company, responsible for the Technical Advisory Office, Works, Technical Assistance Service and Expansion